FAQ

Privacy policy

Your data is only used for internal marketing purposes and will never be sold to outside sources.

Shipping time

For domestic orders, deliveries are usually done within 2-3 business days after the order has been shipped. For international orders, please allow up to 20 business days. 

Order processing time

Artprints are usually processed and shipped the following business day. Please allow 1-2 extra days for originals as I prepare the shipping equipment. 

You'll receive a confirmation email as soon as your order ships.

Print is out of stock

It is not always certain that a print will be back, but if you want to be notified of a restock you can sign up to my newsletter. If you want to request a restock of a specific item, you can always email me at hello@leinholm.com and I'll see what I can do!

Damaged/incorrect order

If your order is damaged or incorrect, please contact me at hello@leinholm.com with the information and photo(s) of the damage or incorrect item. I'll be happy to help!

Have not received my order

If your tracking is displayed as delivered but your shipment has not arrived, please contact your local post office with the tracking number (if applicable). Often packages are waiting for pickup at your nearest post office. 

If you still have not received your order after 20 business days, send me an email!

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